Answering the Call: A Dispatcher's Story from Hurricane Helene
When Hurricane Helene made landfall in 2024, communities across the Southeast were tested by one of the most devastating storms in recent memory. While first responders rushed into dangerous conditions on the ground, dispatchers worked tirelessly behind the scenes, answering call after call and guiding help to where it was needed most. In the midst of chaos, their steady voices became lifelines for people facing their darkest moments.