Still Taking the Call: Why a Former Dispatcher Believes in Watson

When Amanda Hamilton joined the Watson team, she brought something that can’t be taught: firsthand experience. As a former dispatcher, she knows exactly what’s needed from the furniture that supports 911 professionals-because she’s been the one relying on it.
From Burnout to Balance: Why Workplaces Need Recharge Zones

Workplaces plan for every kind of thinking, except recovery. Heads-down focus? Check. Meetings? Check. Social spaces? Check. But true “break spaces” are still treated as lunch spots, not as tools for keeping brains at their best. That’s the gap recharge zones fill. The trick is making those breaks feel natural and accessible, not like sneaking […]